Privacy Policy
The Municipal Council Ambala (“MC Ambala”, “we”, “our”, or “us”) is committed to protecting the privacy and security of personal information of citizens, members, applicants, and users (“you” or “your”) who access our official website [Insert Website URL]. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information (voluntarily provided by you):
- Name, address, contact number, and email address.
- Details submitted through applications, service forms, feedback, or grievance redressal.
- Information provided for availing online services (such as application submission, payments, tender participation, complaint registration, or other MC Ambala services).
Non-Personal Information (collected automatically):
- IP address, browser type, and operating system.
- Date, time, and pages accessed.
- Cookies and analytics data.
2. Use of Information
The information collected may be used for the following purposes:
- Processing applications, service requests, and submissions.
- Facilitating communication regarding notices, updates, alerts, or service-related information.
- Improving the quality and delivery of MC Ambala services.
- Ensuring website security and preventing misuse.
- Statistical and analytical purposes to support planning and decision-making.
3. Information Sharing and Disclosure
Your personal information will not be disclosed to third parties except in the following circumstances:
- As required by applicable laws, rules, or court orders.
- With government departments, regulatory authorities, or statutory bodies for official purposes.
- With authorized service providers engaged by MC Ambala for technical, financial, or operational support, who are bound by confidentiality obligations.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal data. However, since no method of electronic storage or internet transmission is fully secure, MC Ambala cannot guarantee absolute protection of your information.
5. Cookies
Our website may use cookies to enhance user experience and enable certain functionalities. You may disable cookies through your browser settings, but doing so may restrict access to some services.
6. External Links
Our website may contain links to third-party websites. MC Ambala is not responsible for the privacy practices, security, or content of such external sites.
7. Your Rights
As a user, you may:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or outdated data.
- Withdraw consent for non-essential data collection or processing.
Such requests can be submitted using the contact details provided on our website.
8. Changes to this Policy
MC Ambala reserves the right to update or amend this Privacy Policy at any time without prior notice. Updates will be posted on this page along with the date of the latest revision.